Mark is presenting on how to effectively manage resistance on September 27th.  Rarely is leadership about managing the status quo, and any change has the opportunity to invite resistance from those we lead. In any new, innovative, or uncertain endeavor, leaders can expect to encounter resistance. Some strategies are not sustaining, such as using positional … Continue reading Resistance – Durango Chamber Lunch-and-Learn →

Leaders make deep and sincere apologies as stewards of trust… https://www.alpineleadership.co/making-sincere-apologies/ ‎E

Mark donates his time this morning to speak with nursing students on how to have more effective leadership conversations.  RNs and CNAs often are the ones closest to patients and the needs for patient care, yet oftentimes the hierarchy of medicine gets in the way of effective communication.  Leaders learn how to communicate effectively outside … Continue reading Leadership in Nursing →