Click here to download a PDF of this article:  We Don’t See What We Don’t See Humans have a knack for self-deception.  Really.  As humans, the relationship of our emotions and our intellect is a fluid one.  We are capable of self-deception, believing the stories that we tell about ourselves without listening to – and … Continue reading We Don’t See What We Don’t See →

Leadership conversations are intended to initiate, coordinate, or complete action.  Certainly, multiple conversations are needed to coordinate, but in the back of a leader’s mind should be how each dialog readily supports action.  There are four ways in which we may respond in conversations, and leaders need to increase their awareness of how their own … Continue reading Movement in Dialog →

To access a PDF of this article, click here:  Permission in Leadership Much of successful leadership is about granting permission. Permission is a strategy.  In business, we create permissions for our customers and our employees.  Let’s look at some familiar products, and the permission they convey: Fast food: Permission to throw away the dishes. Banking: … Continue reading Permission in Leadership →