When will things go back to normal? Never. There is no going back.  Just like the attacks on 9/11 led to many societal changes – the Department of Homeland Security and ubiquitous airport screenings, for example – the Covid-19 pandemic will alter behaviors in ways that will not take us backward in time to “normal”. … Continue reading Forward to a New Normal →

Triage is a French term, meaning “to break into three pieces.”  The term dates back to the battlefield, and now is used in emergency medicine.  It is a way to manage overwhelming and time-sensitive issues to making quick evaluations as to the right resources at the right time.  Modern medicine uses 3, 4, and even 5 … Continue reading Business Triage →

A conversation about grief is not something most leaders have experience.  We tend to relegate managing grief to family, spiritual leaders, and therapists.  A superhero culture in America leads many to simply turn the page on any sense of sadness, rarely stopping to take a pulse of the severity of loss.  Addressing grief is not … Continue reading Leading Through Grief →