The initial portion of reacting to a health and economic shock often comes with certainty of action, be it sanitizing efforts, leveraging the virtual space to the extent possible, changes in hours or shifts, and redirection of resources. The initial shock itself provides the impetus to take action and to feel purposeful. Leaders need to … Continue reading Sustaining Through Uncertainty
People crave certainty. Certainty creates confidence and reduces stress. We model the future, project it based on past experiences, and make educated predictions. As for seeing the future, such ability to anticipate with certainty is the thing of science fiction movies. Like it or not, some level of uncertainty is a passenger on any voyage. … Continue reading Leading Through Uncertainty
The brain works fast. It is able to consciously process about 40 pieces of information per second. Wow! Even more amazing, and potentially troubling, we unconsciously process 11 million pieces of information in that same second. To survive this onslaught of raw data entering our own central processing unit, we create shortcuts. Biologically, we exclude … Continue reading Inclusion as a Leadership Skill