The initial portion of reacting to a health and economic shock often comes with certainty of action, be it sanitizing efforts, leveraging the virtual space to the extent possible, changes in hours or shifts, and redirection of resources.  The initial shock itself provides the impetus to take action and to feel purposeful.  Leaders need to … Continue reading Sustaining Through Uncertainty →

Humans like certainty.  Not just in moments such as knowing that the other driver will heed a red light when your direction’s light turns green.  We like certainty all of the time.  We want certainty that our unborn child will develop without disability or deformity.  We want to know our relationships will last until our hair turns grey.  We want … Continue reading Ambiguity →

Momentum can be a blessing and a curse.  As a science term, momentum simply states: Objects at rest tend to stay at rest, and objects in motion tend to stay in motion, unless acted upon by force.  Business initiatives, policies, patterns of behavior, and attitudes will build momentum and then remain in the direction that they … Continue reading Momentum →